http://feeds.autoblog.com/~r/weblogsinc/autoblog/~3/237550434/
Posted Feb 19th 2008 7:54AM by Chris Shunk
Toyota has so far resisted expanding its dealer body in the wake of the Japanese automaker's unprecedented climb up the sales charts.
In eight years, Toyota has gone from having 15 million of its vehicles on the road to 22 million today.
Toyota has piloted off-site service centers and oil change centers.
The early results show that the nine dealers in the pilot received significantly more customer pay (non-warranty) repairs than the average Toyota dealership...SOURCE
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